Cancellation Policy and Make-Up Classes

Withdrawal from Program
To withdraw from program, receipt of written notice is required by the 15th of the previous month (email is acceptable written notice).
Example
To withdraw from the program in April, we must have receipt of written notice on or before March 15th—your April 1st (and subsequent) payments will be stopped. If notice is received after March 15th, your April 1st payment will be processed, and subsequent payments will cease on May 1st.

Rejoining the Program
If you withdraw from the program and rejoin at a later date, we cannot guarantee placement in a particular class.

Make-Up Classes
If you miss an aquafit class, you can make it up by attending another clas, providing it is not full.
Please Note: We cannot modify regular monthly fees to account for missed classes.

If you miss a diaper-fit class, you can make it up by attending another class before the end of the 8-week session. Only two make-up classes are permitted per 8-week session, and parents must pre-schedule the day/time of make-up classes, to avoid overcrowding classes.